By the end of this course, you will be able to

Understand the core concepts of Segmentation.

Defining segmentation as the process of dividing a broad user base into smaller, defined groups based on shared characteristics.

Prerequisites: A general understanding of the user data being tracked in the platform.


File Segments and Their Application

  • Learning how to create a "File Segment" by uploading a static list of users.
  • Optimal Application: Using File Segments for one-off campaigns targeting a static, externally generated list of users.

Custom Segments and their Applications

  • Learning how to create a "Custom Segment" by building dynamic rules based on user properties and user events.
  • Optimal Application: Using Custom Segments for dynamic, behavior-based targeting.

Differentiating Primary Segment Types (Custom vs. File)

  • Differentiating between the primary types of segments.
  • Determining when to use a Custom Segment versus a File Segment based on campaign needs and the nature of the list (dynamic vs. static).

Audience Definition and Data Foundation

  • Ensuring a clear definition of the target audience for a specific campaign goal.
  • Establishing the necessary foundational understanding of user data for building effective segments.